Managed IT Services

We at IT Support Guy have made a virtual setup of the Australian IT support desk to prevent the crash’ approach. We always stay in a remote login to support Sydney, Melbourne, Albury, Armidale, Bathurst, Broken Hill, Campbell town, Blue Mountains, Cessnock, Dubbo, Newcastle, Goulburn, Grafton, Lithgow, Liverpool, Orange Wagga, Wagga Wollongong, Parramatta, Penrith, Queanbeyan, Tamworth, and all over Australia. Our complete IT remote support services include genuine coverage to all our active customers. Our IT Support Guy staff provides 24×7 virtual support, ensuring support to our clients at all times.

Our IT Support Desk Technology is powered with an ultra-connect remote service desk with integrative software available in the market. IT Support Guy enables a ticket system based on the ITIL system, running on an elastic SQL server database, letting a range of custom intelligence and SLAs to configure and manage. Also, IT Support Guy uses a Cisco call centre solution to manage inbound calls. Get a complete, reliable IT support service in Australia and improve your business process.


Available in Australia with IT Desk Support and Call on Fact to Face Service Support on request.

A complete IT solution in Sydney.

Quick remote IT support services with advanced software tools available on the market.

Detailed practices for IT service management that contribute a lot to business growth.

ITIL implementation of professional team management.

Professional IT service distribution management by the onsite IT support provider.

Experienced and Professional Service Facilitators to provide an ultimate solution as requested.

Both Infrastructure and application support is offered.

Special budgetary planning for IT infrastructure support to small and medium businesses.

Deliver efficient plan on alternative coverage.

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